This course examines the concepts and the application of internal consulting in the human resources function of any organization. It draws from thought leaders in the practice and leverages real world situations. The goal is to equip human resource professionals to be strategic business partners. Also included are conflict resolution and alternative dispute resolution methods.
Upon completion of this course, students are expected to be able to do the following:
- Analyze the roles of the human resource professional as strategic business partner, change agent, and employee advocate.
- Design a collaborative engagement with an organizational manager using the key phases of internal consulting.
- Articulate the opportunities and problems with internal consulting, including the use of audit data and reports to inform business decisions, and the need for change management.
- Synthesize risk management components, including financial implications.
- Evaluate one’s strengths and development opportunities as a consultant and leader of special and cross-functional project teams.
- Identify alternative dispute resolution methods and propose when such methods might be used to resolve individual, departmental, or organizational conflict.
Prerequisite: HRM 601 Human Resource Management Strategy