This course focuses on tools, techniques, and strategies for effective communication in public and nonprofit administrations. Organizational communication structure, ethical communication styles and executive summary techniques are also examined. Students also focus on graduate academic writing skills, including voice and style; writing that incorporates source material; ethical use of source materials; and APA writing guidelines.
Upon completion of this course, students are expected to be able to do the following:
- Integrate source material into academic writing, including correct use of summary, paraphrase and quotation, along with accurate citations.
- Demonstrate interpersonal communication to manage relationships.
- Apply effective and supportive listening skills in respectful engagement of others’ ideas, behaviors and beliefs.
- Present material in a visually appealing manner.
- Apply effective communication techniques in different settings.
- Evaluate the ethical dimension of organizational communication.
- Analyze and compare organizational communication structures.
- Use communication theory to determine the best approach and format to communicate with audiences.