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Online Master of Arts in Public Administration Program Outcomes

Gain a Deeper Understanding of Public and Nonprofit Management

The online M.A. in Public Administration is designed for working professionals who wish to transition into the public or nonprofit sector as well as those who are already pursuing a career in the field and wish to advance to higher-level roles. The program is distinguished by the exploration of both nonprofit and government administration.

What will you learn?

Upon completion of the program, graduates are expected to be able to:

  1. Apply critical thinking and problem solving skills to complex strategic decisions.
    1. Frame vital questions clearly.
    2. Develop frameworks to analyze complex information.
    3. Apply diverse frames of reference to decisions and actions.
    4. Resolve issues based on evidence weighed against relevant criteria.
    5. Use both creative and analytical skills in problem solving situations.
  2. Analyze issues through the collection and use of qualitative and quantitative data.
    1. Evaluate relevant information and its sources.
    2. Analyze relevant research and literature.
    3. Articulate data collection parameters and goals.
    4. Draw conclusions based on evidence.
    5. Convey recommendations and data in an understandable manner appropriate to the audience.
  3. Interact with respect and fairness with diverse and changing internal and external constituencies.
    1. Demonstrate respectful engagement of others’ ideas, behaviors and beliefs.
    2. Apply conflict management strategies.
    3. Demonstrate the ability to articulate, in supportive ways, the needs and concerns of diverse groups of people.
    4. Analyze the components of cultural competency used to create greater inclusion in communications, operations and policy.
  4. Manage financial resources responsibly.
    1. Evaluate the financial condition of an organization utilizing financial statements.
    2. Manage budgeting and financial monitoring systems to support decision making and organizational priorities.
    3. Organize the processes to raise funds/revenue.
    4. Articulate fundamentals of public finance, taxation and laws governing other forms of governmental and nonprofit revenue collection and expenditures.
  5. Analyze the implementation and effects of public policies and laws.
    1. Interpret new and existing public policies and laws and how they impact the organization and mission.
    2. Analyze the political, economic, and social context of current sector issues and the resulting impact on public policy.
    3. Develop internal and external policies consistent with public policies and laws.
    4. Demonstrate familiarity with allocation of authority and relationships among local, state, and federal governments and the primary entities and agencies at each level.
  6. Govern in collaboration with other leaders, employees, volunteers, and the public.
    1. Manage human resources.
    2. Recruit and support volunteers.
    3. Analyze the ethical duties of staff and boards.
    4. Assess organizational dynamics.
    5. Collaborate with public, nonprofit and private entities to further organizational goals.
    6. Strategize effective techniques to influence public policy.
  7. Use ethical leadership in transparent, accountable decision making for the common good.
    1. Assess the congruence between personal norms and ethical principles.
    2. Develop a personal leadership style.
    3. Demonstrate knowledge of conflict of interest laws and principles.
  8. Create and evaluate strategic plans to promote organizational effectiveness and minimize risk.
    1. Outline the purpose, process and principles of strategic planning.
    2. Create both long- and short-term outcomes.
    3. Develop outcome-based evaluation plans.
    4. Apply evaluation information to program management decision making.
    5. Develop an overall organizational enterprise risk management strategy and risk management plans for specific programs and activities.
  9. Communicate organizational needs and decisions effectively in written and oral forms.
    1. Communicate with clarity and coherence.
    2. Develop a subject, including relevance, logic, grasp of subject and depth of discussion.
    3. Apply diverse communication tools and strategies to engage diverse organizational stakeholders and community and underrepresented groups.
    4. Analyze an organization’s objectives to make an effective case for support modulated to different stakeholders.
    5. Demonstrate ability to use earned and social media, and an understanding of crisis and disaster communications principles.

Learn more about the outcomes of the online M.A. in Public Administration: Request more information or contact an enrollment counselor at 877-308-9954.