This course introduces students to the foundations of communication in a business setting as a critical component for success in the workplace. Students develop a foundation for designing effective messages, both written and oral, from concept to delivery. This course emphasizes elements of persuasive communication: how to design messages for diverse and possibly resistant audiences and how to present that information in a credible and convincing way.
Upon completion of the course, students are expected to be able to do the following:
- Develop a persuasive argument to promote change.
- Apply the principles of communication theory as it applies to interpersonal and group communication.
- Deliver a message that is both transformational and motivational to an audience.
- Demonstrate a professional manner and style in all communications.
- Communicate priorities facing leaders in response to changing conditions in computer security.
- Establish and maintain a security awareness, education, and training program.
- Address conflict strategically to advance organizational security.
- Present data in a visual format.